Bob was soon contracted to design and create a complete custom word processing environment, based on the needs of Tom's top secretarial staff, to be distributed throughout his chain of offices nationwide. The final design took the shape of an Assembly Language TSR (Terminate Stay Resident) DOS-based, full-blown word processing environment. This software displayed all of the functionality of the most popular word-processing programs, but featured a unique non-standard simplified command structure, designed to improve efficiency and speed.

The TSR capability offered the uniqueness of allowing the word processing application to be displayed on top of other programs, such as spreadsheets and databases simultaneously - at a time when multitasking capabilities were not readily available. This program was titled "WordSense" (the word processor that made sense), and later sold independently for a short time by Bob as "WordSmith."